Refund policy
RT Organics Returns & Exchanges |
| Your trust matters to us, and we’re here to make things right 💛 |
| Exchanges 🔄 |
| Accepted within 7 days only |
| Applicable for wrong, damaged, or defective items |
| Product must be sealed, unused, and with original invoice |
| Returns & Refunds 💸 |
| Applicable only if the order is: |
| Wrong |
| Damaged |
| Defective |
| Undelivered (for prepaid orders) |
| Requests are processed within 5–7 working days |
| Claims 🛡️ |
| Report any issue within 3 days of delivery |
| Items that are used, damaged by the customer, or tampered with will not be accepted |
| Approved claims will be resolved with a replacement |
| Need Help? 📩 |
| To speed up your request, please share: |
| Order number |
| Reason for request |
| Clear pictures of the product |
| ⚡ Note: RT Organics reserves the right to update this policy at any time. Please check the website for the latest version. |